Service desks
Replace the ticket dispenser with a QR code
Returns counters, support desks, and help windows can run a fair, visible queue without a physical ticket machine.
Next visitor
Tap call in when they arrive
What it fixes
The bits of the day that eat the day.
Ticket dispensers are one more piece of hardware to maintain
Paper rolls run out, printers jam, and the machine itself is a cost to buy and service.
No visibility for people waiting
A paper number with no live update leaves visitors standing near the desk just in case they miss their call.
Disputes over order are hard to settle
Without a timestamped, ordered record, "I was here first" arguments are hard to resolve fairly.
No data on desk performance
No way to see average wait time or busiest periods without a proper system behind it.
How it works here
Set up for service desks.
- No physical ticket machine needed
- A QR code at the desk or entrance replaces the dispenser entirely.
- Timestamped, ordered queue
- A clear record of who joined when, removing ambiguity over order.
- Live status for visitors
- People can step away and come back rather than standing by the desk.
- Analytics on desk performance
- See average wait, busiest hours and throughput over time.
The form your visitors fill in
Name
text field
Reason for visit
Returns · Support · Collection · Other
Every field is yours to change
Illustrative example — not a real customer
“We stopped buying replacement paper rolls for the ticket machine and just printed a QR code instead.”
Questions
Asked by people running service desks.
Can this replace a physical ticket dispenser?
Can visitors wait away from the desk?
Does it give us data on desk performance?
Start this afternoon
Give the doorway back to the people walking in.
Set up a queue, print the QR, and let the next person wait in the pub across the road instead of your entrance. Free plan, no card.