Clinics & walk-in surgeries
A calmer waiting room, without shouting names across it
Patients join with a QR code, wait wherever's comfortable, and are called privately — by ticket number, not name, on any shared screen.
Next patient
Tap call in when they arrive
What it fixes
The bits of the day that eat the day.
Reading names aloud raises privacy concerns
Patients notice, even when nothing goes wrong. A ticket number avoids the question entirely.
Reception fields the same question all morning
"Has the desk forgotten about me?" — asked constantly by patients with no visibility into their wait.
Uneven visit lengths look unfair
A two-minute visit and a twenty-minute one, with no explanation, makes waiting patients think the order is arbitrary.
No data on your own waiting room
A sign-in sheet tells you nothing about actual wait times or your busiest hours.
How it works here
Set up for clinics.
- Private by default
- Reason-for-visit fields stay visible to staff only — never on a shared board.
- Ticket numbers on shared displays
- Waiting room screens show numbers, not names, protecting patient privacy.
- Manual reordering with a note
- Staff can move a patient up for genuine urgency, with a reason logged against the ticket.
- Works for a quiet waiting room
- Patients follow their own status page rather than listening for a name to be called.
The form your patients fill in
Name
text field
Phone number
phone field
Reason for visit
textarea field
Every field is yours to change
Illustrative example — not a real customer
“Patients stopped coming up to the desk every five minutes once they could see their own position.”
Questions
Asked by people running clinics.
Can patient names be hidden from a shared waiting room screen?
Does this replace our clinical triage process?
Can we reorder the queue for an urgent case?
Start this afternoon
Give the doorway back to the people walking in.
Set up a queue, print the QR, and let the next person wait in the pub across the road instead of your entrance. Free plan, no card.